Refund Policy
Last updated: 10/14/2026
Related: Terms of Service · Pricing
1. Scope
This Refund Policy applies to paid Typetap Pro subscriptions purchased through Typetap checkout (currently via our payment partner Waffo when enabled). Published plans and prices are on Pricing: Pro Monthly at $2.99 USD/month and Pro Yearly at $19.9 USD/year. We do not sell a separate "Plus" plan or prepaid AI credit packs. Free features do not involve refunds.
2. Duplicate or erroneous charges
If you were charged twice for the same subscription period, or charged an amount that clearly does not match the confirmed checkout price due to our or our payment partner's billing error, contact us with your transaction IDs. After verification, we will refund the overcharged amount to the original payment method.
3. AI generation and "credits"
AI practice text generation (when available) is an entitlement of an active Pro membership. Typetap does not maintain a user-facing credit or points wallet that is deducted per generation. Therefore:
- A failed AI generation does not "consume" prepaid credits that need to be restored—none are sold or deducted.
- If AI features are unavailable for a prolonged period solely due to our service failure after you paid for Pro, you may request a review under Section 5 (service issues). We may offer a partial refund, subscription extension, or other remedy at our reasonable discretion after investigation.
4. Used subscription benefits
Because Pro unlocks digital features immediately (for example member themes, custom/AI practice where available, and advanced Dashboard tools), fees for a billing period in which you already used Pro benefits are generally non-refundable, except where this Policy or applicable law requires otherwise (including Sections 2, 5, and 6).
5. When we may refund
- First Pro purchase — 7 days: If this is your first successful Pro payment, you may request a full refund within 7 days of that charge, unless we reasonably determine abuse or Terms violations.
- Auto-renewal charge: If an automatic renewal charged you after you had already sent a clear cancellation request to algoinf@gmail.com (or canceled via the payment provider) with enough time for us/the provider to process it before the renewal, you may request a refund of that renewal charge within 14 days of the charge.
- Duplicate / erroneous charges: As in Section 2.
- Material service failure: Extended outage of core paid features caused by us (not your network, device, or third-party AI provider downtime alone) may qualify for a partial refund or extension after review.
6. Legal consumer rights
Nothing in this Policy limits rights you have under mandatory consumer protection laws in your country or region (for example cooling-off or withdrawal rights where they apply and have not been lawfully exhausted). If those laws require a more favorable remedy, we will follow the law.
7. How to request a refund
Email algoinf@gmail.com with:
- Account email used for Typetap / checkout
- Plan (Pro Monthly or Pro Yearly) and approximate purchase date
- Payment or order / transaction ID if available
- Reason for the request and any relevant screenshots
Review: We aim to acknowledge requests within 2 business days and complete a decision within 5–10 business days after we have the information we need. Approved refunds are returned to the original payment method; bank or card timing is typically 5–10 business days after approval (provider-dependent).
8. How to cancel (stop future charges)
Canceling stops future auto-renewals. Typetap does not currently offer an in-app cancel button in account settings.
- Prefer the cancel / manage-subscription tools in your Waffo (or other payment provider) receipt or customer portal, if provided at checkout; and/or
- Email algoinf@gmail.com from your account address with subject "Cancel Typetap Pro" and your account email / order details.
After cancellation is processed, Pro access usually continues until the end of the paid period; then it ends and renewals stop. Canceling is not the same as receiving a refund—see Sections 4–5.